Before you request deletion
Account deletion is permanent. You may lose learning progress, quiz scores, bookmarks, achievements, streaks, XP, class preferences, and other account-linked information. Deleted information cannot normally be restored.
How to submit a request
- Contact us from the same email address used to sign in to AIM EduVerse.
- Use the subject line Delete My AIM EduVerse Account.
- Include your full name and the email address linked to the account.
- We may ask you to complete a reasonable verification step before processing the request.
- After verification, we will process deletion and confirm when the request is complete.
Submit your deletion request
Email us from the address linked to your AIM EduVerse account. Never include your password or OTP.
aimeduverse.support@gmail.com →View contact instructions
Data normally deleted
- Account profile information held by AIM EduVerse.
- Class selection and learning progress.
- Quiz scores and attempts.
- Bookmarks, achievements, streaks, XP, missions, and challenge activity.
- Notification token and other account-linked app records under our control.
Information that may be retained
Limited information may be retained only where reasonably necessary for security, fraud prevention, dispute resolution, legal compliance, or provider backup cycles. Any retained information will remain protected and will not be used for unrelated purposes.
Deleting the app is different
Uninstalling AIM EduVerse removes the app from your device but does not automatically delete your online account or cloud-stored learning data. Please follow the request process above for account deletion.
Deleting your AIM EduVerse account does not delete your Google account. It removes the AIM EduVerse account and associated app data under our control.